Mitel Connect Contact Center

{{ group.name }}
{{page.local_name}} {{getHelpRequests()}}

{{ getCallerName(interaction['call-id']) }}

{{minutes}}:{{sseconds}} {{getCallTypeTranslated(interaction['call-id'])}}

: {{getCustomerName(interaction['call-id'])}}

: {{getCustomerNumber(interaction['call-id'])}}

: {{getCallbackDestination(interaction['call-id'])}}

{{ getCallerName(interaction['call-id']) }}

{{ getCallerNumber(interaction['call-id']) }}

{{ getGroupName(interaction['call-id']) }}
{{days}}:0{{hours % 24 }}:{{mminutes}}:{{sseconds}}

{{ getUnreadChats(interaction['call-id']) }}

{{ getCallerName(interaction['call-id']) }}, {{ getAgentNameByExtension(interaction.conference['conference-to-device']) }}

{{ getCallerNumber(interaction['call-id']) }}

{{ getGroupName(interaction['call-id']) }}
- {{ getCallerName(interaction['call-id']) }}
- {{ getAgentNameByExtension(interaction.conference['conference-to-device']) }}
{{ getCallerName(interaction['call-id']) }}

{{ getCallerNumber(interaction['call-id']) }}

{{ getCallMedia(interaction['call-id']) }}

{{getMonitors().length}}

{{ getUnreadChats(monitor['call-id'])}}

{{ getCallerName(monitor['call-id']) }}

{{ getCallerNumber(monitor['call-id']) }}

{{hhours}}:{{mminutes}}:{{sseconds}}

{{page.local_name}} {{getNumQueuedCalls()}}

{{kpiLevel}} >

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